"I don't quite recall how it happened anymore, but in September 2008, I wrote a post for the Enterprise 2.0 blog titled Social Media vs. Knowledge Management: A Generational War. The post - probably the purest piece of deliberate flamebait I've ever written - went viral. Many of you found ribbonfarm via that post."
" The service sector is growing at a fast rate and competitive advantage is gained mainly through development of innovative services. Understanding Service Innovation has become an imperative, a critical competence.
We have joined forces with our partner KnowledgeBoard to co-edit the publication: "Supporting Service Innovation through Knowledge Management - Practical Insights & Case Studies""
This animation is based on the peer assist methodology as outlined in the book Learning to Fly - Practical Knowledge Management from Leading and Learning Organisations by Chris Collison and Geoff Parcell (Capstone Publishing, 2001, 2004).
Also includes a link to his recent Newsnight interview on 'fingerprinting' wher he explains some of his reserach about the affect of 'context' on decision making (in relation to finger-print experts in this example")